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Client Feedback Questionnaire

Thank you for taking the time to complete this short questionnaire. Your feedback helps us improve our service.

If you have any questions or need assistance completing this form, please don’t hesitate to contact us.

1. Was the advice delivered in an efficient and timely manner?
2. Did you find the advice provided easy to understand?
3. Did you receive a consistent level of service from all team members?
4. Did we keep you updated throughout your matter — in terms of both advice and costs?
5. Did you find our staff knowledgeable and well-informed?
6. Were our invoices clear and easy to understand?
7. Please rate your overall experience with Aletta Shaw: